https://dunningguard.com/blog Product updates, strategies, and insights on failed payment recovery. en https://dunningguard.com/blog/v2-27-0-signup-timeline-and-related-articles https://dunningguard.com/blog/v2-27-0-signup-timeline-and-related-articles Tue, 18 Aug 2026 00:00:00 GMT The signup funnel is now one step shorter, the dashboard payment timeline no longer errors on load, and every blog post links you to related reading. https://dunningguard.com/blog/automated-card-account-updater-and-smart-retry-scheduler https://dunningguard.com/blog/automated-card-account-updater-and-smart-retry-scheduler Sat, 15 Aug 2026 00:00:00 GMT Automatically refresh expired or replaced credit card tokens via Visa VAU & Mastercard ABN, and schedule smart retries during bank issuer authorization peak windows. https://dunningguard.com/blog/ai-smart-churn-risk-score-and-pre-emptive-retention-offer-engine https://dunningguard.com/blog/ai-smart-churn-risk-score-and-pre-emptive-retention-offer-engine Sat, 15 Aug 2026 00:00:00 GMT Predict subscriber churn with 0-100 AI risk meters and launch automated pre-emptive discount rescue popups before cancellation happens. https://dunningguard.com/blog/sms-and-whatsapp-instant-payment-recovery-channel https://dunningguard.com/blog/sms-and-whatsapp-instant-payment-recovery-channel Sat, 15 Aug 2026 00:00:00 GMT Recover churned subscribers with 1-click tokenized payment update links dispatched directly over SMS and WhatsApp Business API. https://dunningguard.com/blog/passwordless-customer-self-service-payment-update-portal https://dunningguard.com/blog/passwordless-customer-self-service-payment-update-portal Fri, 14 Aug 2026 00:00:00 GMT Subscribers can now update expired or failed credit cards via friction-free passwordless 6-digit access codes and instant auto-retry settlement. https://dunningguard.com/blog/customer-exit-survey-save-offer-flow-builder https://dunningguard.com/blog/customer-exit-survey-save-offer-flow-builder Fri, 14 Aug 2026 00:00:00 GMT Configure automated cancellation surveys and personalized save offers (50% discounts, billing pauses, free upgrades) to prevent subscriber churn before it happens. https://dunningguard.com/blog/csv-aging-export-and-ui-enhancements https://dunningguard.com/blog/csv-aging-export-and-ui-enhancements Wed, 12 Aug 2026 00:00:00 GMT Export your entire receivable aging summary to CSV with a single click, explore retry strategy parameters with interactive accessible tooltips, and enjoy a polished empty state when invoice lists have no active failures. https://dunningguard.com/blog/v2-17-0-receivable-aging https://dunningguard.com/blog/v2-17-0-receivable-aging Mon, 10 Aug 2026 00:00:00 GMT Every outstanding failed payment is now aged into the classic collections buckets — Current (0–30), 31–60, 61–90, and 90+ days — right on the dashboard. Three request handlers that could crash on a transient failure now fail cleanly, and the frontend ships fully warning-free. https://dunningguard.com/blog/v2-16-0-recovery-timelines https://dunningguard.com/blog/v2-16-0-recovery-timelines Mon, 10 Aug 2026 00:00:00 GMT Expand any failed payment to see its full recovery history — retries, nudge emails, and recoveries — updating live as new events arrive. Behind the scenes, dashboard stats now stay inside your organization, with a hotfix that finally lets the worker persist every failed payment. https://dunningguard.com/blog/v2-15-0-filtered-and-export https://dunningguard.com/blog/v2-15-0-filtered-and-export Sun, 09 Aug 2026 00:00:00 GMT The Export CSV button now actually works — it previously navigated the browser to an unauthenticated URL and returned a bare 401. The Recent Failed Payments list gains one-tap status filters, and low-contrast caption text across the dashboard cards is brought up to WCAG contrast. https://dunningguard.com/blog/v2-14-0-dashboard-hardening https://dunningguard.com/blog/v2-14-0-dashboard-hardening Sat, 08 Aug 2026 00:00:00 GMT Inline dashboard styles that the strict production CSP was silently stripping are now real CSS utility classes and CSSOM bindings — funnel bars, the quota indicator, and fixed-height sections render correctly again. Every dashboard action grows to a 44px touch target, and the Recent Failed Payments list can expand past the first 10 rows. https://dunningguard.com/blog/v2-13-0-email-resilience https://dunningguard.com/blog/v2-13-0-email-resilience Sat, 08 Aug 2026 00:00:00 GMT Payments can no longer get permanently stuck when the email worker is down. v2.13.0 ensures retries always reschedule regardless of email delivery status, fixes the dashboard pagination, and adds a system health endpoint for uptime monitoring. https://dunningguard.com/blog/v2-12-0-hardened-retries https://dunningguard.com/blog/v2-12-0-hardened-retries Fri, 07 Aug 2026 00:00:00 GMT Retry once, receive it in the right lane, and only when it can still be recovered. v2.12.0 scopes single-payment retries to your organization, respects prefers-reduced-motion, and tells you exactly when each pending payment is queued to retry again. https://dunningguard.com/blog/v2-11-0-payment-actions https://dunningguard.com/blog/v2-11-0-payment-actions Fri, 07 Aug 2026 00:00:00 GMT Retry a single failed payment straight from the dashboard, always-visible recovery actions with copy confirmation, and a Clean Streak stat that now loads the moment you log in. https://dunningguard.com/blog/v2-10-0-top-recovery-day https://dunningguard.com/blog/v2-10-0-top-recovery-day Thu, 16 Jul 2026 00:00:00 GMT A new stat card highlights your single best day of recovered revenue — the date and amount of your highest-grossing recovery day from all analytics data. https://dunningguard.com/blog/v2-9-0-recovery-trend https://dunningguard.com/blog/v2-9-0-recovery-trend Thu, 16 Jul 2026 00:00:00 GMT Green up, red down, gray flat — trend arrows now appear next to the Success Rate and Recovery Rate stats, comparing the current 30-day window against the previous 30 days. https://dunningguard.com/blog/v2-8-0-customers-recovered https://dunningguard.com/blog/v2-8-0-customers-recovered Thu, 16 Jul 2026 00:00:00 GMT A new stat card shows the total number of unique customers who have had at least one successful recovery, giving you a clear view of how many individual accounts DunningGuard has helped save. https://dunningguard.com/blog/v2-7-9-average-recovery https://dunningguard.com/blog/v2-7-9-average-recovery Thu, 16 Jul 2026 00:00:00 GMT A new stat card shows the average amount per successful recovery — total recovered divided by total recovery count — giving you a clear view of the typical value of each recovered payment. https://dunningguard.com/blog/v2-7-8-payment-method-breakdown https://dunningguard.com/blog/v2-7-8-payment-method-breakdown Thu, 16 Jul 2026 00:00:00 GMT A new card in the dashboard shows your all-time recovery counts broken down by payment method — Stripe automatic retries vs customer Portal payments — with proportional bars and lifetime totals. https://dunningguard.com/blog/v2-7-7-recovery-rate https://dunningguard.com/blog/v2-7-7-recovery-rate Thu, 16 Jul 2026 00:00:00 GMT A new stat card on the dashboard shows the recovery rate by payment count over the last 30 days, computed from analytics data alongside the existing amount-based success rate. https://dunningguard.com/blog/v2-7-6-recovery-breakdown https://dunningguard.com/blog/v2-7-6-recovery-breakdown Wed, 15 Jul 2026 00:00:00 GMT A new stat card on the dashboard shows how many payments were recovered today, broken down by method — provider retry vs webhook — so you can see which channel is driving results. https://dunningguard.com/blog/v2-7-1-refresh https://dunningguard.com/blog/v2-7-1-refresh Wed, 15 Jul 2026 00:00:00 GMT Hot on the heels of the Live Dashboard release, v2.7.1 brings reliability fixes and a manual refresh button for when you want to pull the latest stats on demand. https://dunningguard.com/blog/live-dashboard https://dunningguard.com/blog/live-dashboard Wed, 15 Jul 2026 00:00:00 GMT The DunningGuard dashboard now updates in real time as recovery events happen. Watch retries, webhooks, and payment status changes flow in as they occur, with an automatic reconnection system that keeps you online. https://dunningguard.com/blog/v2-7-4-force-retry-toast https://dunningguard.com/blog/v2-7-4-force-retry-toast Wed, 15 Jul 2026 00:00:00 GMT The Force Retry button now shows a success toast with the count of retries triggered, and retries all pending failed payments instead of just the first one. https://dunningguard.com/blog/v2-7-3-last-recovery https://dunningguard.com/blog/v2-7-3-last-recovery Wed, 15 Jul 2026 00:00:00 GMT A new Last Recovery card shows the most recent successful recovery at a glance — amount, customer, date, and method — right in the dashboard header. https://dunningguard.com/blog/v2-7-2-cache-streak https://dunningguard.com/blog/v2-7-2-cache-streak Wed, 15 Jul 2026 00:00:00 GMT A double-ship today: the service worker no longer serves stale hashed files after a deploy, and a new streak counter on the dashboard shows how many consecutive days you’ve gone without a failed payment. https://dunningguard.com/blog/v2-7-5-total-recovered https://dunningguard.com/blog/v2-7-5-total-recovered Wed, 15 Jul 2026 00:00:00 GMT A new stat card in the dashboard shows your lifetime total recovered amount — summing every successful recovery across all analytics data — so you can see the full impact of DunningGuard at a glance. https://dunningguard.com/blog/debtor-portal https://dunningguard.com/blog/debtor-portal Sun, 05 Jul 2026 00:00:00 GMT Dunning is about recovering revenue without burning bridges. The Debtor Portal makes it easier for your customers to pay — no login required, just a secure link from their recovery email. https://dunningguard.com/blog/saas-silent-killer https://dunningguard.com/blog/saas-silent-killer Sun, 14 Jun 2026 00:00:00 GMT Businesses lose an average of 9% of their monthly recurring revenue to failed payments. For a SaaS company at €50K MRR, that’s €54K per year walking out the door. Here’s how DunningGuard recovers it. https://dunningguard.com/blog/roi-simulator https://dunningguard.com/blog/roi-simulator Wed, 15 Apr 2026 00:00:00 GMT See exactly how much revenue you can recover. Our new ROI Simulator lets you estimate potential recovery based on your monthly recurring revenue, current failed payment rate, and average transaction value. https://dunningguard.com/blog/failed-payment-recovery-matters https://dunningguard.com/blog/failed-payment-recovery-matters Sat, 28 Mar 2026 00:00:00 GMT Beyond the immediate revenue loss, failed payments trigger a cascade of costs: customer support time, churn recovery campaigns, and damaged customer relationships. https://dunningguard.com/blog/introducing-dunningguard https://dunningguard.com/blog/introducing-dunningguard Tue, 10 Feb 2026 00:00:00 GMT Today we’re launching DunningGuard — an automated dunning platform that recovers failed payments through smart retry logic, customizable email waterfalls, and real-time recovery analytics.